Terms & Conditions
Terms of Use
These Terms of Use ("Terms") are entered into by and between you and BONITIVA, Inc. ("Company," "we," or "us"). These Terms govern your access to and use of https://bonitiva.com (the "Website"), including all content, functionality, products, and services offered through the Website, whether as a guest or a registered user.
By accessing, browsing, or using the Website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Website.
These Terms include a mandatory arbitration agreement and a waiver of class action and jury trial rights.
You must be at least 18 years old or the age of legal majority in your jurisdiction to use this Website.
Changes to Terms
We reserve the right to update, revise, or modify these Terms at any time in our sole discretion. All changes are effective immediately upon posting and apply to all access to and use of the Website thereafter. Your continued use of the Website constitutes your acceptance of the updated Terms.
Website Access and Account Security
We reserve the right to withdraw, modify, or discontinue any part of the Website or services without notice. We are not liable if any part of the Website is unavailable at any time.
You are responsible for ensuring that all persons who access the Website through your connection are aware of these Terms and comply with them.
You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Any unauthorized use must be reported immediately.
We reserve the right to disable any account or credentials at our discretion if we believe these Terms have been violated.
Intellectual Property Rights
The Website and all content, including but not limited to text, graphics, images, product designs, videos, and software, are owned by the Company or its licensors and are protected by intellectual property laws.
You are granted a limited, revocable, non-transferable, and non-exclusive license to access and use the Website for personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content without prior written consent.
Prohibited Uses
You agree not to use the Website:
In violation of any applicable law or regulation;
To infringe upon intellectual property or other rights;
To transmit harmful code, viruses, or malicious software;
To attempt unauthorized access to systems, servers, or data;
To engage in fraudulent, misleading, or abusive behavior;
To interfere with the proper functioning of the Website.
User Content
By submitting any content to the Website, including reviews or comments, you grant the Company a worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, and distribute such content.
You represent that you own or have the necessary rights to such content and that it does not violate any third-party rights or applicable laws.
We reserve the right to remove or refuse any content at our sole discretion.
Product Information and Use
All products are intended for personal use only. Product performance may vary depending on individual use, nail condition, and application method.
We are not responsible for improper use of products or failure to follow instructions. Users should discontinue use if irritation or discomfort occurs.
All product descriptions, images, and pricing are subject to change without notice. We do not guarantee that product descriptions or other content are complete, accurate, or error-free.
Orders, Payments, and Chargebacks
By placing an order, you represent that all information provided is accurate and that you are authorized to use the selected payment method.
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases of suspected fraud, unauthorized transactions, or pricing errors.
We reserve the right to dispute any unjustified chargebacks and may provide transaction records, delivery confirmation, and communication history as evidence.
Shipping, Delivery, and Risk
Orders may be shipped from different warehouses and may arrive in separate packages.
All delivery timeframes are estimates only. We are not responsible for delays caused by carriers, customs clearance, or other external factors.
Orders marked as delivered by the carrier are considered fulfilled. We are not liable for lost or stolen packages after delivery confirmation.
Customers are responsible for providing accurate shipping information. We are not liable for failed deliveries due to incorrect or incomplete information.
Pricing and Currency
All prices are based on USD unless otherwise stated. Prices displayed in other currencies are approximate and may vary due to exchange rate fluctuations.
We are not responsible for any bank fees, currency conversion fees, or additional charges imposed by payment providers.
Returns and Refunds
All returns and refunds are governed by our Refund Policy. By placing an order, you agree to those terms.
Disclaimer of Warranties
The Website and all products are provided "as is" and "as available" without warranties of any kind, whether express or implied.
We do not guarantee that the Website will be uninterrupted, secure, or error-free, or that products will meet all individual expectations.
Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products.
Our total liability shall not exceed the amount paid by you for products in the twelve (12) months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless the Company from any claims, damages, losses, or expenses arising out of your use of the Website, violation of these Terms, or misuse of products.
Dispute Resolution and Arbitration
Any dispute arising out of or relating to these Terms, the Website, or any purchase shall be resolved through binding arbitration on an individual basis.
You waive the right to participate in any class action, collective action, or jury trial.
The arbitrator shall have authority to grant any remedy available under applicable law, and the decision shall be final and binding.
Time Limitation for Claims
Any claim must be brought within one (1) year after the cause of action arises, or it will be permanently barred.
Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.
Termination
We reserve the right to terminate or suspend access to the Website at any time, without notice, for any reason, including violation of these Terms.
Upon termination, your right to use the Website will immediately cease.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company regarding the Website.
Contact
If you have any questions regarding these Terms, please contact our Customer Care Team at service@bonitiva.com.