Privacy policy
BONITIVA, Inc. (“Company”, “we”, “our”, or “us”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our website, applications, products, and services that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
Through the Services, including if you order products, create an account, or purchase a subscription with us.
In communications, including email, text, chat, and other electronic messages, between you and the Services.
When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
Us through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children’s and Minors’ Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, or any other identifier we may use to contact you online or offline).
The types and categories of personal data we collect or process include:
Account and contact information, including name, address, email address, phone number, username, and other contact information you provide us.
Payment information, including credit card or debit card information and information about the payment methods and services you use in connection with the Services.
Account history, including information about your subscription, loyalty participation, store credits, gift cards, transactions, purchases, order history, or discounts.
Location information, including general geographic location such as country, state or province, or city.
Device information, including your IP address, preferred language, browser type and settings, and other device information.
Content and information you elect to provide, including reviews, photos, videos, or other communications.
Depending on how you use our Services and the state in which you reside, we may collect information classified as “Sensitive Personal Information” under applicable privacy laws. This may include:
Account and contact information, such as your email address or residential address, when state law treats these identifiers as sensitive.
Precise geolocation data, such as when you use location-based features.
We collect and use Sensitive Personal Information only as reasonably necessary to provide you with the Services you request, to maintain and improve the functionality and security of our Services, or as otherwise permitted by law.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account, place an order, subscribe, or make a purchase, participate in surveys, contests, or promotions, or create, upload, or post content to the Services.
Automatically Through Our Services
We may use automatic data collection technologies such as cookies, web beacons, and similar tracking technologies to collect information, including usage details, IP address, browser type, and interactions with our Services.
From Business Partners and Service Providers
We may receive personal data about you from other sources and combine it with information we collect directly from you, including service providers for email, payments, analytics, promotions, loyalty programs, and fraud prevention.
Opt-In Consent for Sensitive Personal Information (for Residents of Certain States)
Residents of certain states may be asked for explicit consent before we collect or use Sensitive Data. You may withdraw consent at any time by emailing us at support@bonitiva.com.
How We Use Your Information
We use the information we collect to:
Provide and manage the Services, subscriptions, orders, deliveries, payments, returns, exchanges, loyalty, and promotional programs.
Improve our Services and personalize your experience.
Promote our Services and business offerings.
Fulfill legal obligations and enforce our rights.
Communicate with you regarding products, services, or service-related updates.
You can opt out of marketing communications at any time by unchecking the marketing checkbox during checkout, updating your preferences in your account, or using the unsubscribe link in emails.
Who We Disclose Your Information To
We may disclose personal data to:
Subsidiaries, parent company, and affiliates.
Contractors, service providers, and other third parties supporting our organization.
Legal or regulatory authorities as required by law.
Successors in the event of a corporate transfer or merger.
We do not sell your personal information.
Your Rights and Choices About Your Information
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Opt out of targeted advertising or marketing.
Limit use of sensitive personal information.
Exercise rights under CCPA/CPRA if you are a California resident.
To exercise your rights, contact us at support@bonitiva.com.
SMS Terms and Conditions
By providing your mobile number, you consent to receive SMS messages from BONITIVA regarding products or offers. Standard messaging rates may apply. Reply “STOP” to opt out or “HELP” for assistance.
How We Protect Your Personal Data
We use administrative, physical, and technical measures to protect your data, but no online system is 100% secure. You are responsible for safeguarding your own information when sending it to us.
How We Retain Your Personal Data
We retain personal data only as long as necessary to fulfill purposes, comply with legal obligations, or for security and fraud prevention. Data is deleted or anonymized after the retention period.
Changes to Our Privacy Policy
We may update this policy. Continued use of our Services constitutes acceptance of changes. Please review periodically.
Notice to EU Residents
Our Services are intended for the United States. EU residents may have additional rights under GDPR.
Contact Information
For questions or to exercise your rights, contact us at: support@bonitiva.com
California Privacy Rights
California residents have additional rights under CCPA/CPRA. For details, see above sections or contact support@bonitiva.com.
Last updated: March 12, 2026